One of Clean Care’s most popular books, this is the industry’s most comprehensive “How-To” book on carpet cleaning. It is designed specifically for those wanting to know more about specific techniques and procedures for professional environmentally responsible cleaning. Answers II starts with carpet installation basics; methods, sub floor prep, etc., and then the discussion moves to dirt, sources, types, real vs apparent. There is an in-depth discussion on the 5 Principles of Cleaning; this is what separates the amateurs from the professionals. Combined with the Comprehensive Quizzes at the end of each chapter, this industry training manual is an essential tool in training your team.